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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ashraf al-najjar

August 4, 2025

5  out of  5
rating by ashraf al-najjar
"It’s really hard to find insurance agent honest with u and give u good service. I was lucky that friend of mine told me about State Farm insurance and about agent( Reese ) . Reese he don’t take u just as customer but he treat you like a dear friend of him , he offers u the insurance u do need not more not less . and the best thing about him too he will keep checking on u all the time . He is very good he don’t push u to get something u don’t want . I will always recommend State Farm and I recommend you to deal with Reese . 👍👍👍"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Alex Elam

July 24, 2025

1  out of  5
rating by Alex Elam
"Terrible communication, not organized. Pulls money out of your account at different amounts randomly and blames it on State Farm. Overall, worst experience I’ve ever had"
We responded:
"Alex, we are sorry to hear that your experience with our State Farm office fell short of your expectations. As I recall we worked hard and communicated with you on several occasions regarding your billing concerns. State Farm strives to make the billing process as transparent and user friendly as possible by physically and/or electronically billing you 19 days prior to the authorized electronic draft date of your choosing, while also providing you 24/7 access to all of your policy and billing account information via the State Farm App. Customer satisfaction is a top priority for us, and we strive to provide clear and consistent service to all of our customers. Please feel free to contact us directly if there is anything we can do to further address your concerns. We wish you all the best moving forward."
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Norine Pickens

July 17, 2025

5  out of  5
rating by Norine Pickens
"I had an outstanding experience working with Reese He was extremely knowledgeable in all areas of insurance and was able to help me with auto, life, health, and homeowners insurance. Reese took the time to explain everything clearly, answered all of my questions, and made sure I had the right coverage for my needs. His professionalism and customer service were top notch from start to finish. I highly recommend speaking with Reese if you’re looking for someone who truly knows the industry and puts the client first! Please call Blake Smith State Farm for all of your insurance needs you won’t regret it! The level of professionalism and service Reese provided is hard to find these days."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Hannah Bailey

July 16, 2025

5  out of  5
rating by Hannah Bailey
"I had an excellent experience thanks to Reese’s professionalism, deep knowledge of the insurance industry, and outstanding customer service. From the start, he was attentive, patient, and took the time to explain every detail clearly, making sure I fully understood my options. It’s rare to find someone who combines expertise with genuine care for their clients, but Reese does exactly that. I highly recommend working with him for any insurance needs truly great service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Leslie Rice

July 16, 2025

5  out of  5
rating by Leslie Rice
"I can’t say enough good things about Reese! He was incredibly knowledgeable, patient, and helpful throughout the entire insurance process. He took the time to explain everything clearly and made sure I had the right coverage for my needs. His professionalism and genuine care really stood out. I’m so grateful for his expertise and support I highly recommend working with him and Blake Smith State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jeff Beams

July 16, 2025

5  out of  5
rating by Jeff Beams
"First class service! Highly recommend!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Vaibhav Aneja

May 20, 2025

5  out of  5
rating by Vaibhav Aneja
"Seamless experience! 100 percent recommend it."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tammy Chisenhall

April 2, 2025

5  out of  5
rating by Tammy Chisenhall
"This young Man was amazing! He was so knowledgeable and and explained everything like no one has Ever Done!!"
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Debra Lynn Wilson

April 1, 2025

5  out of  5
rating by Debra Lynn Wilson
"Madison was very knowledgeable, helpful and available. She patiently responded to my questions and concerns, making the transfer of my insurance policies to State Farm easy to accomplish.I highly recommend this State Farm agency."
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Josey Drain

March 18, 2025

5  out of  5
rating by Josey Drain
"Madison was so helpful during the process of me getting insurance on my car & life insurance! She was so nice and made this process so easy!! Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Darryl Richardson

January 31, 2025

5  out of  5
rating by Darryl Richardson
"Love Madison, very respectful and sweet, I enjoy talking to her and she working with me,...Thanks Madison"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from Madison and our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Josh Howell

January 3, 2025

5  out of  5
rating by Josh Howell
"Madison Roden was very helpful with getting me quotes and setting up new insurance plans. I highly recommend Madison for all your insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Katie Herrmann

December 11, 2024

5  out of  5
rating by Katie Herrmann
"Madison, Chad, and Blake have all been wonderful when it came to my auto and home insurance. Did not have the easiest process do to external factors and they were all so patient, kind, and attentive! Went above and beyond! Highly recommend :)"
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MARIE BINKLEY

August 16, 2024

5  out of  5
rating by MARIE BINKLEY
"Very knowledgeable and welcoming staff! Madison was so helpful and so kind. Would recommend anyone to this office. 🥰"
We responded:
"Thank you for your kind words! We're thrilled to hear that Madison and our team provided you with a welcoming and knowledgeable experience. Your recommendation means a lot to us. We look forward to continuing to serve you."
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Emily O’Neill

July 30, 2024

5  out of  5
rating by Emily O’Neill
"Madison was the best help for me with switching from Progressive to State Farm and she saved us almost HALF of what we were paying through Progressive! AND we added home coverage! Thank you so much Madison!!"
We responded:
"Thank you, Emily! We're thrilled to hear Madison was able to assist you with your switch and save you money. We appreciate your trust in us for both your auto and home coverage. Welcome to the State Farm family!"
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Sethe

July 26, 2024

5  out of  5
rating by Sethe
"Blake Smith is very kind and communicative. I recommend him."
We responded:
"Thank you for your kind words and recommendation! We're delighted to hear that you had a positive experience with our teams service. Your feedback is greatly appreciated."
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Rob Elam

June 27, 2024

5  out of  5
rating by Rob Elam
"We use Blake Smith to insure our business, home, auto, workman’s comp, and equipment. We are very satisfied with every level of service we receive. I would highly recommend"
We responded:
"Thank you for entrusting us with all your insurance needs, Rob. We are delighted to hear about your satisfaction with our services. Your recommendation means a lot to us. Thank you for choosing our agency!"
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Taylor Roden

June 27, 2024

5  out of  5
rating by Taylor Roden
"5 star experience !! Highly recommend for all your insurance needs"
We responded:
"Thank you for the kind words, Taylor! We are thrilled to hear about your positive experience with our agency. We appreciate your recommendation and look forward to continuing to meet all your insurance needs."
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Kaitlyn Posey

June 27, 2024

5  out of  5
rating by Kaitlyn Posey
"Enjoyed doing business with them! Very great agents!"
We responded:
"Thank you for your kind words, Kaitlyn! We are thrilled to hear that you enjoyed your experience with us. Our team is dedicated to providing great service to all our clients."
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Renee Swinson15

June 24, 2024

4  out of  5
rating by Renee Swinson15
"I’ve been with State Farm for 15 years and I just love how friendly they are yeah, how they go over and beyond to help you in anyway that they can."
We responded:
"Thank you for your loyalty over the past 15 years, Renee! We are thrilled to hear that you have had positive experiences with our team. We appreciate your kind words and look forward to continuing to assist you. Please let us know how we can make your experience a 5 star one."
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Jennifer Emfinger

June 20, 2024

5  out of  5
rating by Jennifer Emfinger
"Great people, wonderful service."
We responded:
"Thank you for the kind words, Jennifer! We are thrilled to hear that you had a great experience with our team and received wonderful service. We appreciate your feedback and look forward to serving you again."
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Ethan Swingle

June 13, 2024

5  out of  5
rating by Ethan Swingle
"Madison was very helpful in transferring our insurance from Missouri. She was able to give us different quotes and find something that worked with our budget."
We responded:
"Thank you for sharing your positive experience with Madison! We are glad she could assist you in transferring your insurance smoothly and finding a suitable option for your budget. We appreciate your feedback!"
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Wade Northington

May 15, 2024

5  out of  5
rating by Wade Northington
"Excellent customer service from Kristen and Madison moving our insurance to the Blake Smith State Farm Insurance Agency!"
We responded:
"Thank you for sharing your positive experience with Kristen and Madison at our agency. We are delighted to hear that you received excellent customer service. We appreciate your feedback and look forward to continuing to serve you."
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Matthew Hallums

May 10, 2024

5  out of  5
rating by Matthew Hallums
"Madison was tremendously helpful and gave me a reasonable quote. really nice and professional would highly recommend."
We responded:
"Thank you for the kind words, Matthew! We are thrilled to hear that Madison provided you with excellent service and a reasonable quote. We appreciate your recommendation and look forward to assisting you in the future."
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TAC

April 10, 2024

5  out of  5
rating by TAC
"Recently I elected to compare insurance rates (home/auto) between 4 major companies. I was able to improve coverages and save over $300 in my annual premiums. Service from the Blake Smith State Farm agency was prompt and thorough. I was shown three options for coverages & deductibles which made my analysis much easier."
We responded:
"Thank you for sharing your positive experience with us! We are delighted to have helped you find improved coverages and save on your premiums. Providing thorough service and multiple options is always our priority."